Blue Cross Blue Shield of Rhode Island

Please be aware that bcbsri.com is undergoing routine maintenance at the moment as we make enhancements to improve your experience.

It will be back up and running soon. We apologize for any inconvenience. If this is during normal business hours and you need to speak with someone, please refer to the phone numbers below:

Customer Service

Call (401) 459-5000 or toll-free 1-800-639-2227 (from outside Rhode Island).

Hours are Monday through Friday, 8:00 a.m. to 8:00 p.m.; Saturday and Sunday, 8:00 a.m. to noon.

Medicare Concierge Team

Call (401) 277-2958 or 1-800-267-0439 (TTY: 711).

Hours: Monday through Friday, 8:00 a.m. to 8:00 p.m.; Saturday, 8:00 a.m. to noon. (Open seven days a week, 8:00 a.m. to 8:00 p.m., October 1 - March 31.) You can use our automated answering system outside of these hours.

Physician and Provider Service Center

Call (401) 274-4848 or 1-800-930-2050.

Hours are Monday through Friday, 8:00 a.m. to 4:30 p.m.