Programs aimed at members and relief funds
Blue Cross & Blue Shield of Rhode Island (BCBSRI) today announced steps that the company has taken to assist its members as well as non-members who have been hard hit by the recent flooding.
For members who have lost or damaged prescription medication, BCBSRI will allow replacements and only require the usual copayment. Additionally, BCBSRI has put a system in place that will enable pharmacies to refill orders without delay. If problems arise, members may contact the BCBSRI Customer Service Department at 1-800-639-2227 or (401) 459-5000.
Additionally, BCBSRI donated $10,000 to United Way of Rhode Island's Flood Recovery Fund and $10,000 to the American Red Cross, which will benefit members and non-members alike.
"Whether you are an employee of BCBSRI, a BCBSRI member, or a member of the greater Rhode Island community, you should know that BCBSRI cares deeply about your loss, and we want to extend our sympathies to you," said James Purcell, president and CEO of BCBSRI. "As one of the leaders of the Rhode Island business community, we offer our assistance to you in your time of need, and we will work with our members to ease the pain suffered by flood damage to property. As the clean-up continues, we want our members to know that BCBSRI will work with them on an individual basis to solve health insurance issues so they can focus on other recovery matters."
Blue Cross & Blue Shield of Rhode Island is the state's leading health insurer and covers more than 600,000 members. Blue Cross & Blue Shield of Rhode Island is an independent licensee of the Blue Cross and Blue Shield Association.