Important small group renewal processing update

Beginning January 1, 2017, the deadline for all small group renewal changes will be the 15th of the month prior to the renewal effective date. For example, if your small group customer renews on January 1, 2017, all changes need to be submitted to BCBSRI by December 15, 2016. This policy will ensure adequate time to process client renewal paperwork and avoid any potential disruptions to the small group member experience.