How can I contact MedSolutions?

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You can contact MedSolutions by phone, fax and email.  To speak with a representative to initiate an authorization or to speak with a MedSolutions Medical Director call (888) 693-3211.  To correspond with a representative regarding modifications to an existing authorization  please contact the Provider Assistance Desk (PAD) at  To initiate an authorization through fax please send to (888) 693-3210.