How do I obtain pre-certifications and/or pre-authorization?

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You should remind patients from other Blue Plans that they are responsible for obtaining pre-certification/pre-authorization for their services from their Blue Plan. Please note: Other Blue Plan's pre-authorization lists may differ from BCBSRI's.

You may also choose to contact the member's Blue Plan on behalf of the member by phone.

Phone-Call the telephone number on the back of the member's ID card or BlueCard Eligibility at 1 (800) 676-BLUE (2583). You will be prompted for the member's alpha prefix and connected to the appropriate Blue Plan. Ask to be transferred to the utilization review area.

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