How do I verify membership and coverage?

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For members of other Blue Plans, you may verify membership and coverage by phone or by submitting electronic inquiries.

  • Phone: Call the telephone number on the back of the member's ID card. If that information is not available, call BlueCard Eligibility at 1 (800) 676-BLUE (2583). You will be prompted for the member's alpha prefix and connected to the appropriate Blue Plan.
  • Electronic inquiry: Submit a HIPAA 270 transaction (eligibility) to BCBSRI. The majority of BlueCard electronic inquiries are answered within 48-72 hours (Monday through Friday during regular office hours).
  • BCBSRI.com Provider Website: Utilize the Eligibility Search by Member ID in the Patient Eligibility section of the Provider Website.

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