How long is the appeal process?

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The appeals process timeframe is different for different products. They are as follows:

BlueCHiP for Medicare: There is one appeal level and if it is upheld the case is sent to Maximus for independent review. Standard timeframe is 30 days and a Fast Review is 72 hours.

Commercial and BlueCHiP for RIteCare: Standard review is 15 calendar days. Expedited requests are processed within 2 business days.