Helpful resources

Looking for additional information? These resources can help.

Finding care in the BCBSRI network

Need care but don’t have a doctor? Use our tool to find a provider in our network. Search now.

Your BCBSRI plan may include 24/7 video chat with a board-certified doctor or licensed therapist on your smartphone, tablet, or computer. This service is temporarily available at no cost to you.* Visit drs-online.com.

Learn about the comprehensive list of services and benefits available to you as a BCBSRI member. Read more.

Rhode Island government resources

Find updated information on COVID-19 in Rhode Island, including where to get tested. Visit the RIDOH website.

If you are under quarantine or isolation due to COVID-19, programs and delivery services are available to you. Connect with resources.

Due to the closure of schools, free "Grab and Go" meals are available for children. Find a location.

There will be a phased approach to reopening our state’s economy. Read the report.

National government resources

This comprehensive resource offers prevention information, a map of affected areas, resources for individuals with COVID-19, and more information. Read more.

This interactive tool from the CDC can help you make decisions about seeking appropriate medical care. Check symptoms.

Local mental health and substance use disorder resources

Rhode Island adults experiencing mental health and substance use crises can receive the appropriate services they need by calling (401) 414-LINK (5465). Visit www.bhlink.org.

This 24/7 hotline for kids in emotional crisis—1-855-543-5465—is offered in collaboration with Gateway Healthcare, Lifespan, Hasbro Children's Hospital, and Bradley Hospital. Find help.

This hotline—(401) 606-5456—offers 24-hour telehealth service access for people with moderate to severe opioid use disorder who want to start buprenorphine treatment. Learn more.

Community assistance

Get help with 211, your free and confidential resource for assistance with housing, food, and so much more. While the United Way offices are closed, you can call 211 for help 24/7. Learn more.

People who are surviving violence in their relationships or families may be experiencing increased isolation and danger caused by social distancing measures. Rhode Islanders seeking help can call the Coalition’s 24/7 confidential hotline at 1-800-494-8100. Visit www.ricadv.org.

Other resources

The Blue Cross and Blue Shield Association offers tips and resources for protecting against healthcare fraud during these uncertain times. Protect your information.

*BCBSRI Doctors Online is not available with all plans. In the case of an emergency, you should always call 911. Doctors Online is not intended to replace these services and should not be used in those circumstances. Doctors Online is a telemedicine service provided by American Well®, an independent company that administers Doctors Online on behalf of BCBSRI.