These are some examples:
• Problems with how long you have to spend waiting in a network pharmacy.
• Disrespectful or rude behavior by network pharmacists.
If you have problems of this type and want to make a complaint, it is called “filing a grievance.”
Last updated: 03/21/2012
Blue Cross & Blue Shield of Rhode Island is an HMO plan with a Medicare contract. Enrollment in Blue Cross & Blue Shield of Rhode Island depends on contract renewal.