Extra Help with Common Conditions

If you have an ongoing health problem such as asthma, diabetes, or congestive heart failure, we’re here to help. We offer programs to help you manage your condition and improve your health. All programs are voluntary and available at no cost.

Care Coordination
If you have an ongoing or complex health problem, you may be eligible for Care Coordination. In this program, a Blue Cross nurse or healthcare professional works with you and your doctor to help you follow your doctor’s plan of care. Over the phone, your Care Coordinator will help you set health goals, take your medications as prescribed, and answer any questions you may have.

Programs to Help You Manage Specific Health Issues
By offering important information and resources, these programs help you improve or maintain your health and avoid complications. You may be eligible based on your doctor’s referral, a diagnosis, or a healthcare claim. Care Coordination services may be offered with the programs described below.

Asthma
For you or your child
• Age-specific information and tools
• Participation in children’s community asthma programs at Hasbro Children’s Hospital
• Support over the phone from a Blue Cross nurse or health professional
 
Coronary Artery Disease
For people with high cholesterol or heart disease
• Educational information
• Reminders if you’re not taking your cholesterol-lowering medication
• Support over the phone from a Blue Cross nurse or health professional

Diabetes
• Reminders about important diabetes-related exams and tests
• Information about diabetes self-care, quitting smoking, and discounts on fitness center memberships
• Support over the phone from a Blue Cross nurse or health professional

Congestive Heart Failure
• Information on eating healthy foods, taking your medications, and monitoring your weight and symptoms
• Support over the phone from a Blue Cross nurse or health professional

Chronic Obstructive Pulmonary Disease
• Information about caring for your condition
• Support over the phone from a Blue Cross nurse or health professional

Depression
• Provider referrals
• Information about depression, including an online Depression Screening Tool in our Health Center (Log in to use the tool–see below.)
• Help with managing your medication
• Support over the phone from a Blue Cross nurse or health professional

 Visit Our Health Center
You can find more information on these health conditions by visiting our Health Center. Simply log in to your account or create an account, then go the Health Center.

Last updated: 09/11/2012