How to send us a claim

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For your convenience, there are virtually no claim forms for you to file when you seek care from in-network providers and show your member ID card. The provider will process your claims directly with us, so you don't need to handle any paperwork. We then reimburse the provider.

However, if you receive care from a non-network provider, you may have to pay the provider for the service and then file a claim with us for reimbursement. Please refer to your Member Handbook for more detail on filing claims.

If you have any questions about when you may need to file a claim with us, please contact Customer Service.

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