Welcome

Log In to My Account

 

Contact Us

Broker Relations

Phone: (401) 459-5545
Email: BrokerRelations@bcbsri.org

  • Broker of Record/Disaffiliations
  • Commissions & Callidus System services
  • Broker Portal

 

Billing, Enrollment & Employer Support

Phone: (401) 459-1000 x6064 or (800) 637-3718 x6064
Fax: (401) 459-2385
Email: EmployerSupport@bcbsri.org

  • Billing/Invoice questions (membership)
  • Electronic Enrollment
  • Claims, eligibility, account inquiries

 

Credit & Collections

Phone: (401) 459-5821

 

Provider/Customer Service

Phone: (401) 459-5000 or (800) 639-2227
Hours of Operation: Mon-Fri, 8:00 a.m. - 8:00 p.m. EST

  • General member inquiries/ID cards
  • Member claims inquiries/benefit questions
  • Member demographic updates (e.g., address, phone, etc)
  • Member grievances and appeals
  • Physician and hospital inquiries (Option #7)