Contact Us
Broker Operations
Phone: (401) 459-5545
Email: BrokerOperations@bcbsri.org
- Broker of Record/Disaffiliations
- Commissions & VUE/Vertafore Portal
- Broker Portal
Billing, Enrollment & Employer Support
Phone: (401) 459-1000 x6064 or (800) 637-3718 x6064
Fax: (401) 459-2385
Email: EmployerSupport@bcbsri.org
- Billing/Invoice questions (membership)
- Electronic Enrollment
- Claims, eligibility, account inquiries
Credit & Collections
Phone: (401) 459-5821
Provider/Customer Service
Phone: (401) 459-5000 or (800) 639-2227
Hours of Operation: Mon-Fri, 8:00 a.m. - 8:00 p.m. EST
- General member inquiries/ID cards
- Member claims inquiries/benefit questions
- Member demographic updates (e.g., address, phone, etc)
- Member grievances and appeals
- Physician and hospital inquiries (Option #7)
