ID Cards/Member Information Changes What do the letters mean that precede my member number on the face of my ID card? How do I change my primary care physician (PCP)? How do I get a new ID card? My son has just entered college. Can he still be covered under my BCBSRI plan? I recently divorced. My healthcare coverage was in my husband's name. Am I still covered? Can my new spouse and stepchildren be covered on my BCBSRI policy? Is my common law spouse covered by my BCBSRI plan?
Benefits/Coverage How can I obtain a copy of my subscriber agreement? How can I obtain a summary of my benefits? How can I find our how much of my individual/family deductible has been satisfied for this year? How can I find out what procedures are covered by my BCBSRI plan? How can I find out if the prescription I take is covered by my plan? What types of health services have limited coverage? What is COBRA? I am an individual without coverage and I need healthcare coverage.What do you offer for people like me?
Claims and Billing I would like to appeal a claim that was denied. What is the process? My doctor doesn't participate with BCBSRI. How can I be reimbursed for what I paid him directly?
Physician/Provider How do I know what my copay should be? How can I receive services from non-participating providers? What are the requirements for a pre-authorization? How can I tell if my new doctor accepts reimbursement from BlueCHiP? I have a complaint about my doctor. Who can I talk to about this? Can I obtain a Provider Directory?
BlueCHiP Programs Are there any discount programs at Blue Cross & Blue Shield of Rhode Island to help me save money? Is Alternative Medicine, such as acupuncture, a covered benefit?
