These 4 steps will get you started, then be sure to scroll down for more helpful tools.
Check your card
Make sure your name appears correctly. If you see a doctor listed under PCP, check to see that information is correct.Learn about your card
Register at myBCBSRI
myBCBSRI gives you easy access to your benefits, claims, and electronic documents (go paperless!). It’s easy to register—have your member ID handy.
Choose a doctor
Your PCP is the center of your healthcare. If you don’t have one yet, use the Find a Doctor tool. Then tell us your choice. Log in to myBCBSRI and choose “Your PCP.”Find a doctor
Check your benefits, find nearby doctors, or see a doctor online. Receive messages about your health and health plan. See what you can do on your phone.See all your mobile tools
Get more from your health plan
Discover the perks of your plan that can help you throughout the year.
Take steps toward a healthier you
Healthy choices can make a big difference in your overall well-being. The BCBSRI wellness program makes it easy—and fun—to take steps toward better health.
- Track your steps and workouts by syncing your wearable device
- Learn how to improve your sleep habits, make better food choices, and manage stress
- Participate in friendly fitness challenges (who doesn’t love to win?)
Lower the cost of a healthy lifestyle
With Blue365, you can enjoy members-only savings that can help support a healthy lifestyle—from fitness gear and apparel to meal services and personal care. New offers are added regularly, and there’s no limit to how many you can redeem.
Care when you need it
When you can’t see your doctor in-person, Doctors Online is a great option. You can video-chat with a board-certified doctor 24/7 for help with common, non-emergency health concerns, such as cold and flu symptoms, sinus problems, and migraines. Virtual behavioral healthcare is also available by appointment with licensed therapists and psychiatrists for help with anxiety, depression, stress, and other issues. And remember, the best time to register with Doctors Online is before you need care. Watch and learn about Doctors Online.
Doctors Online is a telemedicine service provided by American Well®, an independent company that administers Doctors Online on behalf of Blue Cross & Blue Shield of Rhode Island.
Shop smart and get rewarded
When you need a routine test, procedure, or lab work, it pays to shop around. SmartShopper helps you compare quality, in-network providers and find the most cost-effective location of your choice. You can use the SmartShopper website to compare options or get help from their Personal Assistant Team. Either way, you’ll earn rewards based on the cost savings. The folks at SmartShopper created a useful video that shows how it can help you.
Check with your employer to see if you are eligible for SmartShopper. The SmartShopper program is offered by Sapphire Digital, an independent company. Incentives available for select procedures only. Payments are a taxable form of income. SmartShopper is not available for BCBSRI’s HSA-qualified high deductible health plans, such as BlueSolutions for HSA.
COVID-19: Stay healthy at home
Find resources to help you manage your emotional, physical, social, and financial well-being during the COVID-19 pandemic.
Learn more about your plan
See how your plan works. Discover more perks.
Find documents you might need.
Select your plan:
You’ll find the plan name at the bottom of your member ID card. If your plan is not listed here, please call the phone number on the back of your card and speak to our helpful customer service team.