Your Blue Stores Are Closed Until Further Notice
Protecting the health of our members, employees, and community remains our top priority at BCBSRI. With this in mind, we have closed all Your Blue Store locations and cancelled all member meetings. If you have any questions or need help, please contact us. For more information on BCBSRI's response to coronavirus disease (COVID-19), please see our FAQs.

Help for all of our members

Get personalized assistance

Not sure which plan you have?

Call (401) 459-5000 or 1-800-639-2227 (TTY/TDD: 711)
Monday through Friday, 8:00 a.m. to 8:00 p.m.
Saturday and Sunday, 8:00 a.m. to noon

BlueCHiP Coordinated

Call (401) 274-3500 or 1-800-564-0888 (TTY/TDD: 711)
Monday through Friday, 8:00 a.m. – 8:00 p.m., Saturday and Sunday, 8:00 a.m. to noon

BlueSolutions

Call (401) 274-3500 or 1-800-564-0888 (TTY/TDD: 711)
Monday through Friday, 8:00 a.m. – 8:00 p.m., Saturday and Sunday, 8:00 a.m. to noon

Brown University

Call (855) 258-9028 (TTY/TDD: 711)
Monday through Friday, 8:00 a.m. – 8:00 p.m.

Classic Blue

Call (401) 459-5000 or 1-800-639-2227 (TTY/TDD: 711)
Monday through Friday, 8:00 a.m. – 8:00 p.m., Saturday and Sunday, 8:00 a.m. to noon

Dental

Call (401) 453-4700 or 1-800-831-2400 (TTY/TDD: 711)
Monday through Friday, 8:00 a.m. – 8:00 p.m.

Dental Medicare

Call (401) 453-4700 or 1-800-831-2400 (TTY/TDD: 711)
Monday through Friday, 8:00 a.m. – 8:00 p.m.

Federal Employees Health Benefits Program

Call (401) 831-0153 or 1-800-377-4418 (TTY/TDD: 711)
Monday, Wednesday, Thursday and Friday, 8:15 a.m. – 4:30 p.m.
Tuesday, 9:15 a.m. – 4:30 p.m.

Gilbane

Call 1-877-277-4455 (TTY/TDD: 711)
Monday through Friday, 8:00 a.m. – 8:00 p.m., Saturday and Sunday, 8:00 a.m. to noon

HealthMate Coast-to-Coast

Call (401) 459-5000 or 1-800-639-2227 (TTY/TDD: 711)
Monday through Friday, 8:00 a.m. – 8:00 p.m., Saturday and Sunday, 8:00 a.m. to noon

HealthMate Coast-to-Coast HDHP

Call (401) 459-5000 or 1-800-639-2227 (TTY/TDD: 711)
Monday through Friday, 8:00 a.m. – 8:00 p.m., Saturday and Sunday, 8:00 a.m. to noon

Lifespan

Call 1-866-987-3706 (TTY/TDD: 711)
Monday through Friday, 8:00 a.m. to 8:00 p.m. Saturday, 8:00 a.m. to noon

Plan 65

Call (401) 459-5000 or 1-800-639-2227 (TTY/TDD: 711)
October 1 - March 31, seven days a week, 8:00 a.m. to 8:00 p.m.;
April 1 - September 30, Monday through Friday, 8:00 a.m. to 8:00 p.m.; Saturday & Sunday, 8:00 a.m. to noon.
You can use our automated answering system outside of these hours.

State of Rhode Island/RIPTA

Call 1-866-987-3705 (TTY/TDD: 711)
Monday through Friday, 8:00 a.m. to 8:00 p.m. Saturday, 8:00 a.m. to noon

Do you have a Medicare plan?

Call (401) 277-2958 or 1-800-267-0439 (TTY: 711)

Hours: October 1 - March 31, seven days a week, 8:00 a.m. to 8:00 p.m. April 1 - September 30, Monday through Friday, 8:00 a.m. to 8:00 p.m.; Saturday & Sunday, 8:00 a.m. to noon. You can use our automated answering system outside of these hours.

You're always nearby

Sometimes you want to talk face-to-face. Our friendly team can answer your questions—in plain language. And you can have fun being healthy with our free fitness classes and member meetings. Choose a store near you.

Hours:

Monday and Thursday – 9 a.m. to 7 p.m.
Tuesday, Wednesday, Friday – 9 a.m. to 5 p.m.

(401) 459-2200
Please call for appointments at any location.

Are you looking for something specific?

Physician and Provider Service Center

(401) 274-4848 or 1-800-230-9050
Monday through Friday 8:00 a.m. to 4:30 p.m.

Employer account service

Please contact your account executive or call our main number at (401) 459-1000 or 1-800-637-3718 outside Rhode Island.

Broker Relations

(401) 459-5545

Are you a supplier or vendor?

Visit our Supplier Portal

Mailing address:

Blue Cross & Blue Shield of Rhode Island
500 Exchange Street
Providence, RI 02903

Local: (401) 459-1000
Outside Rhode Island: 1-800-637-3718

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