Help for all of our members

Get personalized assistance

Not sure which plan you have?

Call (401) 459-5000 or 1-800-639-2227 (TTY/TDD: 711)
Monday through Friday, 8:00 a.m. to 8:00 p.m.
Saturday and Sunday, 8:00 a.m. to noon

BlueCHiP Coordinated

Call (401) 274-3500 or 1-800-564-0888 (TTY/TDD: 711)
Monday though Friday, 8:00 a.m. – 8:00 p.m.

BlueSolutions

Call (401) 274-3500 or 1-800-564-0888 (TTY/TDD: 711)
Monday though Friday, 8:00 a.m. – 8:00 p.m.

Classic Blue

Call (401) 459-5000 or 1-800-639-2227 (TTY/TDD: 711)
Monday though Friday, 8:00 a.m. – 8:00 p.m.

Dental

Call (401) 453-4700 or 1-800-831-2400 (TTY/TDD: 711)
Monday though Friday, 8:00 a.m. – 8:00 p.m.

Dental Medicare

Call (401) 453-4700 or 1-800-831-2400 (TTY/TDD: 711)
Monday though Friday, 8:00 a.m. – 8:00 p.m.

Federal Employees Health Benefits Program

Call (401) 831-0153 or 1-800-377-4418 (TTY/TDD: 711)
Monday, Wednesday, Thursday and Friday, 8:15 a.m. – 4:30 p.m.
Tuesday, 9:15 a.m. – 4:30 p.m.

Gilbane

Call 1-877-277-4455 (TTY/TDD: 711)
Monday though Friday, 8:00 a.m. – 8:00 p.m.

HealthMate Coast-to-Coast

Call (401) 459-5000 or 1-800-639-2227 (TTY/TDD: 711)
Monday though Friday, 8:00 a.m. – 8:00 p.m.

HealthMate Coast-to-Coast HDHP

Call (401) 459-5000 or 1-800-639-2227 (TTY/TDD: 711)
Monday though Friday, 8:00 a.m. – 8:00 p.m.

Plan 65

Call (401) 459-5000 or 1-800-639-2227 (TTY/TDD: 711)
Monday though Friday, 8:00 a.m. – 8:00 p.m.

Do you have a Medicare plan?

Call (401) 277-2958 or 1-800-267-0439 (TTY: 711)

Hours: October 1 - March 31, seven days a week, 8:00 a.m. to 8:00 p.m. April 1 - September 30, Monday through Friday, 8:00 a.m. to 8:00 p.m.; Saturday & Sunday, 8:00 a.m. to noon. You can use our automated answering system outside of these hours.

You're always nearby

Sometimes you want to talk face-to-face. Our friendly team can answer your questions—in plain language. And you can have fun being healthy with our free fitness classes and member meetings. Choose a store near you.

Hours:

Monday and Thursday – 9 a.m. to 7 p.m.
Tuesday, Wednesday, Friday – 9 a.m. to 5 p.m.

(401) 459-2200
Please call for appointments at any location.

Are you looking for something specific?

Physician and Provider Service Center

(401) 274-4848 or 1-800-230-9050
Monday through Friday 8:00 a.m. to 4:30 p.m.

Employer account service

Please contact your account executive or call our main number at (401) 459-1000 or 1-800-637-3718 outside Rhode Island.

Employer tech support

(401) 751-1673 or 1-855-721-4211
Monday through Friday 8:00 a.m. to 4:30 p.m.

Broker Relations

(401) 459-5545

Are you a supplier or vendor?

Visit our Supplier Portal

Mailing address:

Blue Cross & Blue Shield of Rhode Island
500 Exchange Street
Providence, RI 02903

Local: (401) 459-1000
Outside Rhode Island: 1-800-637-3718