Get straight to the person who can help

As a broker, you play a vital role in our sales process, and we’re committed to building and maintaining our partnership with you. We’re also committed to keeping you informed about our products and services, the changes employers need to know about as part of healthcare reform, and much more.

If you haven’t found what you need in your online account or in these pages, please contact us.

Broker contacts

Broker relations

(401) 459-5545
BrokerRelations@bcbsri.org

Employer Support

This team is a one-stop point of contact for all broker and consultant inquiries. Here are some of the services you can expect from this team:

  • Urgent inquiries handled within 24–48 hours
  • All inquiries handled within seven business days
  • Dedicated team of experts supporting your needs
  • All inquiries have a dedicated representative that will provide timeline and updated resolution
  • Dedicated contact for billing inquiries

1-800-637-3718 ext. 6064
EmployerSupport@bcbsri.org

Credit and collections

(401) 459-5821

Small Group contacts

Sales

(401) 459-2012

Sales support

(401) 459-5375
Sales.Inquiry@bcbsri.org

Underwriting

RIQuotes@bcbsri.org

Recertification

(401) 459-5528
(401) 459-5445 (fax)
Recertification@bcbsri.org

Medicare contacts

Medicare broker relations

(401) 459-5545, option 1
BrokerInquiries@bcbsri.org

Medicare sales support

MedicareSalesInquiry@bcbsri.org

Medicare broker support

(401) 459-5545, option 2
MedicareBrokerSupport@bcbsri.org

For all other inquiries, contact:

Heather Bousquet, Senior Medicare Broker Specialist
(401) 459-1361
Heather.Bousquet@bcbsri.org

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