Convenient access to care, 24/7
See a doctor online when you can't make it to their office.
Check out Doctors Online
Use Doctors Online by logging in to your BCBSRI member account so you can manage your health and coverage information all in one place.
When to use Doctors Online
Doctors Online is perfect for when your personal doctor is unavailable or when going into the office is not an option.*
You and the family members on your plan (including your children) can see a board-certified doctor for common, non-emergency health issues, including:
- Cold and flu symptoms
- Allergies
- Bronchitis and other respiratory infections
- Urinary tract infections
- Skin irritations
- Sinus problems
- Migraines
You and your family members can also see licensed therapists and board-certified psychiatrists for non-emergency behavioral healthcare issues, including:
- Depression
- Anxiety
- ADHD
- Stress
- Grief
You can make appointments several weeks in advance, and once you establish a relationship, you can see the same provider on an ongoing basis.
*In the case of an emergency, you should always call 911. Doctors Online is not intended to replace these services and should not be used in those circumstances. Doctors Online is a telemedicine service provided by American Well®, an independent company that administers Doctors Online on behalf of BCBSRI.