Contact us for help

BlueLine

(401) 272-1590
1-800-327-6712
24/7
How to use BlueLine

Out-of-State Plans

1-800-676-2583
24/7

Physician and Provider Service

(401) 274-4848
1-800-230-9050
Monday – Friday, 8:00 a.m. to 4:30 p.m.

Facility Service

(401) 274-3103
1-800-637-3718, ext. 6067
(401) 459-2287 (fax)
Monday – Friday, 8:00 a.m. to 4:30 p.m.

Federal Employee Program (FEP) Service

(401) 831-0153
1-800-377-4418
(401) 459-2709 (fax)
Monday – Friday, 8:00 a.m. to 4:30 p.m.

Provider Relations

1-844-707-5627
(401) 459-5531 (fax)
Monday – Friday, 8:00 a.m. to 4:30 p.m..

Credentialing

(401) 274-4848
1-800-230-9050
(401) 459-1369 (fax)
Monday – Friday, 8:00 a.m. to 4:30 p.m.

Blue Cross Dental

(401) 453-4700
1-800-831-2400
(401) 459-2287 (fax)
Monday – Friday, 8:00 a.m. to 8:00 p.m.

Electronic Data Interchange (EDI) Support

(401) 751-1673
1-855-721-4211
hipaa.edi.support@bcbsri.org
Monday – Friday, 8:00 a.m. to 4:30 p.m.

IT Support

(401) 751-1673
1-855-721-4211
24/7

Care Integration & Innovation – Utilization Management

(401) 272-5670
1-800-635-2477
(401) 272-8885 (fax)
Monday – Friday, 8:00 a.m. to 4:30 p.m.

Health Management and Integration – Care Coordination Referrals

(401) 459-2273
1-800-637-3718, ext. 2273
(401) 459-5804 (fax)
Monday – Friday, 8:00 a.m. to 4:30 p.m.

Behavioral Health

1-800-274-2958
1-855-778-1037 (fax)
24/7