Contact us for help
BlueLine
(401) 272-1590
1-800-327-6712
24/7
How to use BlueLine
Out-of-State Plans
1-800-676-2583
24/7
Physician and Provider Call Center
(401) 274-4848 or 1-800-230-9050
Monday – Friday, 8:00 a.m. to 4:30 p.m.
Facility Service
1-800-637-3718, ext. 6067
Monday – Friday, 8:00 a.m. to 4:30 p.m.
Federal Employee Program (FEP) Service
(401) 831-0153
1-800-377-4418
(401) 459-2709 (fax)
Monday – Friday, 8:00 a.m. to 4:30 p.m.
Provider Relations
1-844-707-5627
(401) 459-5531 (fax)
Email: ProviderRelations@bcbsri.org
Monday – Friday, 8:00 a.m. to 4:30 p.m.
Credentialing
Email: Database.Credentialing@bcbsri.org
(401) 459-1369 (fax)
Monday – Friday, 8:00 a.m. to 4:30 p.m.
Blue Cross Dental
(401) 453-4700
1-800-831-2400
Monday – Friday, 8:00 a.m. to 8:00 p.m.
Electronic Data Interchange (EDI) Support
(401) 751-1673
1-855-721-4211
hipaa.edi.support@bcbsri.org
Monday – Friday, 8:00 a.m. to 4:30 p.m.
IT Support
(401) 751-1673
1-855-721-4211
24/7
Care Integration & Innovation – Utilization Management
(401) 272-5670
1-800-635-2477
(401) 272-8885 (fax)
Monday – Friday, 8:00 a.m. to 4:30 p.m.
Health Management and Integration – Care Coordination Referrals
(401) 459-2273
1-800-637-3718, ext. 2273
(401) 459-5804 (fax)
Monday – Friday, 8:00 a.m. to 4:30 p.m.
Behavioral Health
1-800-274-2958
1-855-778-1037 (fax)
24/7