Find help throughout your pregnancy

“Every mother deserves to have the best care, regardless of age, race, ethnicity, and ZIP code.”
– Kim A. Keck, President and CEO, Blue Cross Blue Shield Association

You probably have questions about your pregnancy. Who doesn’t? Maybe you’re feeling overwhelmed right now. Everybody could use an extra hand. So we offer these programs to members at no cost to you. 

Maternal Care Management Program

This program is designed to help reduce the risk of premature births, low birth weights, and pregnancy-related complications. We can help you:

  • Increase your general knowledge about the stages of pregnancy 
  • Find prenatal care and obtain recommended screenings
  • Prepare for the delivery and care of your infant

If you are interested in being part of this program, call us at (401) 459-2273.

A doula can play an important role in your pregnancy

Trained and certified doulas provide emotional, physical, and educational support before, during, and after childbirth to help ensure your experience is as healthy and positive as possible. A doula works directly for you. They are not part of your medical team and don’t provide medical care. Instead, doulas can:

  • Answer questions about birthing options so you can make informed and empowered decisions
  • Teach you how to communicate effectively with your healthcare providers
  • Offer suggestions and physical support to ease discomfort during labor
  • Provide continuous reassurance and encouragement during labor and delivery
  • Ensure your birthing partner knows how to support you—and feels supported as well
  • Explain medical procedures so you know what is happening and why
  • Help you adjust to your new role (or newly expanded role) as a parent
In-network

Members in fully insured health plans can access in-network doula services up to $2,400. Services may include:

  • Labor and delivery – $900
  • Prenatal and postnatal visits (up to the first 12 months postpartum); up to 15 pre- or postnatal visits total – $100 per visit; maximum $1,500
Out-of-network

Out-of-network doula services may be reimbursed up to $1,500. Services may include:

  • Labor and delivery – $900
  • Prenatal and postnatal visits (up to the first 12 months postpartum); up to 6 pre- or postnatal visits total – $100 per visit; maximum $600

If you cannot find an in-network doula where you live, call Customer Service and learn how to access the in-network level of benefits. 

All fully insured plans, whether provided through your employer, purchased directly from BCBSRI, or purchased through HealthSource RI, include this coverage. Some self-funded health plans may also include coverage for doula services. If you get your health insurance through work and aren’t sure what type of plan you have, speak with your employer or call BCBSRI customer service at the number listed on the back of your member ID card.

Find a doula

You can find Rhode Island-certified doulas on the RI Certification Board website. *

The Doula Referral Hotline is open 24/7 to assist families in acquiring a doula in RI: 1-833-RI-DOULA.

You can also call (401) 459-2273 and ask to speak with a member of the BCBSRI Maternal Care Management Program. They can help with questions about doulas or other pregnancy-related needs.

Get reimbursed

Use this doula reimbursement form. It includes instructions for filling out the form, what documents to include, and where to send it.

Is a doula right for you?

Here are some answers to common questions.

What are the potential advantages of using a doula?

Doulas can provide emotional, physical, and educational support to someone who is expecting or has recently given birth.

  • Prior to birth, doulas can help you develop a birth plan and teach you breathing and relaxation techniques.
  • During labor, doulas can offer physical support through massage and breathing and relaxation techniques, as well as be a source of continuous comfort and encouragement.
  • Doulas can help communicate with the medical staff during labor if you are unable to or uncomfortable doing so.
  • Some doulas are able to help with your transition to home by providing encouragement and support to all family members, assisting with breastfeeding education, and showing family members how to assist the mother.
Which BCBSRI health plans include doula coverage?

Most plans include doula coverage; however, some self-funded plans do not include this coverage. Speak with your employer or call the customer service number listed on the back of your BCBSRI ID card if you are unsure about your plan.

Which specific doula services are covered?

BCBSRI members in fully insured health plans can be reimbursed for doula services up to $1,500. Services may include:

  • Labor and delivery
  • Prenatal and postnatal visits (up to the first 12 months postpartum) – up to 6 visits total

All fully insured plans, whether provided through your employer, purchased directly from BCBSRI, or purchased through HealthSource RI, include this coverage. Some self-funded health plans may also include coverage for doula services. If you get your health insurance through work and aren’t sure what type of plan you have, speak with your employer or call BCBSRI customer service at the number listed on the back of your member ID card.

Can my doula bill BCBSRI directly?

Only credentialed, in-network, doulas can bill BCBSRI directly.

My doula is not part of the BCBSRI network but would like to be. How can my doula join the network?

Share this link with your doula, or they can send an email to our Provider Relations team at ProviderRelations@bcbsri.org.

More resources

Before, during, and after your pregnancy
The Centers for Disease Control and Prevention provides unbiased information that can help you before, during, and after your pregnancy.
Learn more

Stages of pregnancy
The Office on Women’s Health, part of the U.S. government, has simple explanations of what you need and when during your pregnancy. 
Learn more

Answers about your benefits
For information about your BCBSRI benefits, call us at the number on the back of your member ID card.

*The links provided are to external entities not affiliated with BCBSRI, and are intended for informational purposes only. Providing these links is not an endorsement or referral of a particular provider or organization. BCBSRI cannot guarantee the accuracy of the information in the links provided and shall not be liable for any losses, damages, or uncovered charges as a result of using the information provided in the links. Coverage is subject to BCBSRI policy and member benefit plan terms and conditions.