Medicare questions? Start with our Medicare sales experts

Our team of Medicare sales experts are here to answer your questions and help you choose the right plan for your needs. They’re available to talk with you by phone or in-person in your home, if that’s more convenient for you. Some of our reps even hold meetings each month where you can come and learn all about Medicare.

We speak your language, with representatives who speak Spanish or Portuguese. If you speak a different language, we can make accommodations for that, too. No matter what part of the state you’re in, we’re here to meet your needs.

Medicare informational seminars and face-to-face appointments

Southern Rhode Island

See upcoming Southern RI sales meetings

Marianne Whalen

Phone: (401) 459-5849

A native Rhode Islander, Marianne has more than 20 years of experience helping Medicare members find the right coverage to meet their needs. She holds monthly meetings throughout southern Rhode Island to talk about our Medicare plan options, and she works closely with agencies and organizations to provide service to their members who are looking for Medicare coverage. Marianne is a member of the Narragansett Lions Club and volunteers with the Rhode Island Community Food Bank and Hasbro Children’s Hospital.

Malissa Richmond

Phone: (401) 459-5424

Malissa is a trusted advisor, with over nine years of experience helping people simplify Medicare and Medicare coverage options. She identifies what is important to each member and guides them through the process each step of the way. Malissa, a North Kingstown resident, also collaborates with other retirement specialists to give her clients a holistic approach to retirement planning. Malissa works with organizations such as senior centers, The Point, and Tri-Town Community Action. As a BCBSRI BlueAngel volunteer, she arranges many fundraising activities.

Michael Foster

Phone: (401) 459-5854

Michael has more than a decade of experience as a trusted Medicare advisor, and he knows how overwhelming it can be to choose the right coverage. That’s why he uses a personal approach to understand his clients’ specific needs and engage them in a conversation about what’s important to them. He is frequently asked to speak at clubs, associations, and businesses around the state. He also conducts individual appointments at homes and businesses to meet with clients at their convenience. Michael volunteers at the Rhode Island Community Food Bank, McAuley House, and Amos House among others.

Medicare phone consultations

Stephanie Barbosa

Phone: (401) 459-5869
Falo Português

Stephanie, a longtime “Townie” of East Providence, has been working for BCBSRI for five years now, where she assists the Medicare population with plan options. Her devotion to her work and her customers is widely recognized, especially in the Portuguese community, where her ability to communicate fluently in Portuguese is very well received. Stephanie is also active in the Portuguese community, committing her time to various nonprofits and other community-based projects.

Todd Ayotte

Phone: (401) 459-5123

For more than two decades, Todd has been finding solutions for customers. For the past five years, he has been a trusted adviser to the Medicare community. He understands the complexity of choosing the right health coverage and is committed to identifying the best solution for every potential customer. A Rhode Island native, Todd is active in his community as a member of the Conimicut Village Association, neighbors dedicated to improving the Conimicut Village area of Warwick.

Sheri Tarpey

Phone: (401) 459-5507

Sheri is a lifelong Rhode Island resident with more than 5 years of serving Medicare customers. With all that experience, she has become an excellent listener and problem solver. She is very good at alleviating the worry her customers might feel while making a decision about their medical and dental plans. She’s also efficient at simplifying and streamlining the healthcare process for each Medicare customer.

Mandi Sherman

Phone: (401) 459-5094

A New England native, Mandi has lived in Rhode Island for 14 years, and she has 14 years of experience working with Medicare. As a BCBSRI Medicare consultant, she helps customers looking for the health plans that best suit their needs. Mandi, an avid runner, also volunteers in various organizations throughout Rhode Island, including Girls on The Run, The Heart Walk, and Save the Bay, to name a few.

Adam Costa

Phone: (401) 459-5193

Adam is a Medicare Consultant who has been with Blue Cross & Blue Shield of Rhode Island since 2017, when he began working at our East Providence Your Blue Store℠ location providing a variety of services to Blue Cross members. He has eight years of experience in the insurance industry, including seven years of sales experience. Adam is thrilled to work with those eligible for Medicare (or soon to be) in our state, helping to recommend plan options to fit their lifestyles and needs. A lifelong Rhode Islander, Adam served in the Rhode Island Air National Guard for four years and is an active volunteer with Boots on the Ground. He’s an avid New England sports fan, and loves basketball.

Lorena Henriquez

Phone: (401) 459-5305
Hablo Español

Lorena is a Medicare Consultant who is new to Blue Cross & Blue Shield of Rhode Island and very happy to be here! She has seven years of sales experience prior to joining us in the fall of 2018. Lorena is excited to have the opportunity to work with Rhode Island’s Medicare-eligible individuals, helping to show them the value of BlueCHiP for Medicare and suggesting the best plan options for them. A native of Bolivia, Lorena moved to Rhode Island at age 11 and now lives in nearby Massachusetts. Lorena speaks fluent Spanish and is looking forward to working with the local community, including our Hispanic population. She is actively involved with organizations that support domestic violence awareness and prevention, such as New Hope.

Let’s talk

BCBSRI is committed to giving you safe and secure options to get the answers you need.

BCBSRI Members

Learn more at an in-person or virtual event

Get more from your plan at a member benefit meeting

Ask questions about your plan

Schedule a video call
Send us an email

Call us

Call the Medicare Concierge team at (401) 277-2958 or 1-800-267-0439 (TTY: 711). Hours: Monday through Friday, 8:00 a.m. to 8:00 p.m.; Saturday, 8:00 a.m. to noon. (Open seven days a week, 8:00 a.m. to 8:00 p.m., October 1 - March 31.) You can use our automated answering system outside of these hours.

Considering BCBSRI Medicare?

Learn more at an in-person or virtual event

Discover our 2022 feature plans at a Medicare Information Session

Speak with us one-on-one

Send us an email and we'll call you

Call us

Contact the Medicare Sales team at 1-800-505-BLUE (2583) (TTY: 711). Hours: Monday through Friday, 8:00 a.m. to 8:00 p.m. (Open seven days a week, 8:00 a.m. to 8:00 p.m., October 1 – March 31.) You can use our automated answering system outside of these hours.

You can also stop by one of our four Your Blue Stores for in-person service

See Your Blue Store locations