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Employee Assistance Program (EAP)

Help with life’s challenges

An EAP can help your employees with issues from behavioral health to child care

Consider an employee assistance program (EAP) like Carelon Wellbeing. It’s an affordable and simple benefit that can:

  • Improve overall employee well-being
  • Increase employee satisfaction
  • Support greater employee retention

With Carelon Wellbeing, employees and their family members can access EAP services—even if they don’t get their health insurance through your business. Individuals can contact Carelon Wellbeing 24/7/365 for help with behavioral health and substance use concerns. The EAP can also assist with child and adult care, financial and legal matters, relationship issues, and more—and there is no added cost to employees to use any of their services.

Understanding all aspects of well-being

Using a comprehensive intake process, Carelon Wellbeing will:

  • Address five areas of well-being: physical, emotional, financial, community, and resilience
  • Determine the individual’s needs
  • Make the appropriate referrals
  • Follow up to ensure the problem is resolved or provide additional referrals if needed

In many cases, issues can be managed within the EAP, which could reduce the need for additional healthcare services.*

*Employee assistance program is currently available for self-insured plans only.

Carelon Behavioral Health is an independent company contracted by Blue Cross & Blue Shield of Rhode Island to provide EAP services.