Accessibility Statement for BCBSRI Website

We are committed to taking down barriers of any kind that might prevent access to affordable, high-quality healthcare for all Blue Cross & Blue Shield of Rhode Island members. To that end, digital services are held to high accessibility standards for people of all abilities. We strive to continuously improve the user experience for our members, all while applying relevant accessibility standards.

Conformance status
The Web Content Accessibility Guidelines (WCAG) define requirements for designers and developers to improve accessibility for people with disabilities. The guidelines define three levels of conformance: Level A, Level AA, and Level AAA. BCBSRI's website is partially conformant with WCAG 2.1 level AA. Partially conformant means that some parts of the content do not fully conform to the accessibility standard.

We welcome your feedback on the accessibility of BCBSRI's website and encourage you to reach out to us if you encounter accessibility barriers. You can offer feedback by clicking the "Feedback" button on the right side of the page near the scroll bar.

See the BCBSRI Member Handbook to learn about formal complaints and appeals.