Primary care is critical to your health

What is primary care?

Think of a primary care provider (PCP) as “your” doctor or nurse practitioner. Your PCP is uniquely qualified to see the big picture of your health, and they can help you understand it, too. They coordinate all of your referrals with specialists, labs, and any other providers you might need. This type of coordinated care is designed to make it easier for you to find your way through the healthcare system so you can focus on getting or staying healthy. Watch this quick explanation, then learn what to do next below.

Get started by calling your PCP and scheduling your no-cost annual well visit.

Do I need a PCP?

Some BCBSRI plans, such as our BlueCHiP plans, require you to have a PCP. If you have chosen one of these plans, you must have a PCP listed with us because they are critical to your care and will provide referrals to specialists, labs, and other providers you might need.

Even if you aren’t required by your employer’s plan to have a PCP, it’s always a good idea to have a provider who understands your overall health.

Learn more about referrals

Is my PCP listed with you?

If your plan requires you to have a PCP, your member ID card will include their name. If you are not required to have a PCP, you can check by visiting the  Update PCP page.

Don’t see a PCP listed on your card?

  • If you have a doctor you see regularly, you can  update your PCP  online. You also can call the number on the back of your card or Customer Service at (401) 459-5000 or 1-800-639-2227 (outside RI) and let us know who that is.
  • If you don’t have a regular doctor, use  Find a doctor and search for a “PCP” near you.
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