Is the Special Enrollment Period for you?
The Medicare Special Enrollment Period (SEP) is the time when you can enroll in a plan or make a change to your existing coverage outside of the Annual Enrollment Period (AEP).
If you are enrolling in a Medicare Advantage plan for the first time:
We can help you determine if you are eligible. Call our Medicare Sales Team at (401) 351-2583 or 1-800-505-2583 (TTY: 711). Hours: Monday through Friday, 8:00 a.m. to 8:00 p.m. (Open seven days a week, 8:00 a.m. to 8:00 p.m. from October 1 – March 31.) You can use our automated answering system outside of these hours.
If you have a Medicare plan and need to make a change:
These are some situations when you may be able to make changes during the SEP:
- You move outside our service area (Rhode Island)
- You’re getting “Extra Help” with your prescription drug costs
- You move into or out of a skilled nursing facility or long-term care hospital
- You lose your current coverage
To find specific SEP dates that apply to your situation, if you have a different situation than those noted above, or if you have any other questions, just call our Medicare Concierge Team at (401) 277-2958 or 1-800-267-0439 (TTY: 711). Hours: Monday through Friday, 8:00 a.m. to 8:00 p.m.; Saturday, 8:00 a.m. to noon. (Open seven days a week, 8:00 a.m. to 8:00 p.m., October 1 - March 31.) You can use our automated answering system outside of these hours.