Need help managing your health?

Has managing your health taken over your life? We're here to help. As a Blue Cross & Blue Shield of Rhode Island member, you can take advantage of our Care Coordination Program at no additional cost. A dedicated Care Coordinator will work with you and your doctors to create a care plan and help you on the path to a healthier life.

These examples show some of the ways we can work together as a team.

On Your Own

You call your doctor and leave a message. But you're worried about bad news while waiting for a return call.

With Your Team

You call your Care Coordinator and share the information. They explain the results and help you make a list of the right questions for your doctor.

On Your Own

You go home with unclear instructions and no real solutions.

With Your Team

After going home, your Care Coordinator works with you to create a care plan.

On Your Own

You leave a message with your doctor, but end up going to urgent care for help right away.

With Your Team

Your Care Coordinator works with the doctor's office, and you’re able to get an appointment.

On Your Own

You don’t want to risk bad side effects, so you don’t take the new prescription.

With Your Team

Your Care Coordinator talks to your doctor and learns that there is no problem taking both medications. You're put at ease and take your new prescription.

Contact us today.

Call 1-844-563-0892 (TTY/TTD: 711) or email care@bcbsri.org.

Contact us

We can help

You don’t have to be an expert in this stuff. We’re here to help you when you need it—even on weekends. Just call, click, or come by.

You’re considering BCBSRI for Medicare–that’s great

Here’s where we can help.

Call us

Contact the Medicare Sales team at 1-800-505-2583 (TTY: 711). Hours: Monday through Friday, 8:00 a.m. to 8:00 p.m. (Open seven days a week, 8:00 a.m. to 8:00 p.m., October 1 – March 31.) You can use our automated answering system outside of these hours.

Come by

Get answers in person at Your Blue Store

Find a store near you

You’re already a BCBSRI Medicare member – lucky you

Here’s where we can help.

Call us

Call the Medicare Concierge team at (401) 277-2958 or 1-800-267-0439 (TTY: 711). Hours: Monday through Friday, 8:00 a.m. to 8:00 p.m.; Saturday, 8:00 a.m. to noon. (Open seven days a week, 8:00 a.m. to 8:00 p.m., October 1 - March 31.) You can use our automated answering system outside of these hours.

Come by

Get answers in person at Your Blue Store

Find a store near you