Flexible Benefit Card and OTC

Use one card that holds two buckets of money to pay for everyday, over-the-counter (OTC) health products and for the services you need most. When you receive your Flexible Benefit card – it’s a Mastercard with the BCBSRI logo – start by activating your card.

To activate your card, call 1-866-304-2138 (TTY: 711).

NOTE: If you already had an OTC card, you can just keep using it for both buckets of money.

Your Flexible Benefit Card for 2023

Plan Benefit

BlueCHiP for Medicare Value (HMO-POS)

OTC: $60/quarter
Dental, hearing, vision: $200/year

HealthMate for Medicare (PPO)

OTC: $75/quarter
Dental, hearing, vision: $300/year

BlueCHiP for Medicare Extra (HMO-POS)

OTC: $75/quarter
Dental, hearing, vision: $200/year

BlueCHiP for Medicare Standard with Drugs (HMO)

OTC: $90/quarter
Dental, hearing, vision: $200/year

BlueCHiP for Medicare Plus (HMO)

OTC: $100/quarter
Dental, hearing, vision: $200/year

BlueCHiP for Medicare Preferred (HMO-POS)

OTC: $100/quarter
Dental, hearing, vision: $200/year

BlueCHiP for Medicare Core (HMO)

OTC: $75/quarter
Dental, hearing, vision: $200/year

BlueCHiP for Medicare Value (HMO-POS)
ACCESS Program

OTC/groceries: $75/month
Dental, hearing, vision: $200/year

BlueRI for Duals (HMO D-SNP)

OTC/groceries: $150/month
Dental, hearing, vision: $1,500year
Eyeglasses/contacts: $300/year

Three easy ways to use your OTC benefit

In-person

You can use the debit card at the following national retail stores:

  • Walmart
  • Dollar General
  • Family Dollar
  • Rite Aid
  • Walgreens
  • CVS Pharmacy®

You also can download the NationsOTC app* and scan products in stores to determine eligibility and check your card balance.

Online

Log in to nationsotc.com/BCBSRI with your 16-digit card number. Select products, add to basket, and checkout. Items will be shipped to you at no cost.

Phone

Call 1-866-304-2138 to order products over the phone. Items will be shipped to you at no cost. View the OTC catalog

New OTC app

For added convenience, download the new and improved MyBenefits app* to find network stores, confirm if a product is eligible, and check your Flexible Benefit Card balances.

Important tips and guidelines

  • The debit card is tied to a BCBSRI-funded account (not your bank account), and it cannot be used for anything except approved OTC items and services.
  • You will receive your online order within 2-5 business days.
  • Unused benefits do not roll over to the next benefit period. You cannot exceed your quarterly benefit amount.
  • Get more from your OTC benefit and shop around. Prices, brands, and items vary from store to store. Purchases made online or by phone using the catalog may also be different than what you find in stores.

Questions?

Call nationsOTC at 1-866-304-2138.

*Download the app from the App Store or Google Play. Apple and the Apple logo are trademarks of Apple Inc., registered in the U.S. and other countries. App Store is a service mark of Apple Inc. Google Play is a trademark of Google Inc

Contact us

We can help

You don’t have to be an expert in this stuff. We’re here to help you when you need it—even on weekends. Just call, click, or come by.

You’re considering BCBSRI for Medicare–that’s great

Here’s where we can help.

Call us

Contact the Medicare Sales team at 1-800-505-2583 (TTY: 711). Hours: Monday through Friday, 8:00 a.m. to 8:00 p.m. (Open seven days a week, 8:00 a.m. to 8:00 p.m., October 1 – March 31.) You can use our automated answering system outside of these hours.

Come by

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You’re already a BCBSRI Medicare member – lucky you

Here’s where we can help.

Call us

Call the Medicare Concierge team at (401) 277-2958 or 1-800-267-0439 (TTY: 711). Hours: Monday through Friday, 8:00 a.m. to 8:00 p.m.; Saturday, 8:00 a.m. to noon. (Open seven days a week, 8:00 a.m. to 8:00 p.m., October 1 - March 31.) You can use our automated answering system outside of these hours.

Come by

Get answers in person at Your Blue Store

Find a store near you