Get the most from doctors' visits

Going to an appointment at your loved one’s primary care provider? Make sure you have everything you need—when arriving and leaving.

What to bring 

  • Questions and concerns
  • A list of any medicines or vitamins your loved one is taking, including the dosage
  • Names and contact information of any doctors seen since the last appointment
  • Results of any medical tests since the last appointment

What to bring home 

  • Answers to all questions
  • Directions about what to do, if anything, before the next visit
  • Resources for more information about new and existing conditions
  • Test results, if available
  • Specific directions for taking any medicines prescribed

It's important that you and your loved one feel you're getting the information needed from the primary care provider.

If your loved one doesn't have a regular primary care provider, consider choosing a patient-centered medical home. These practices may offer extended hours, more time with medical professionals, and same-day sick visits. To find a patient-centered medical home, please call Customer Service at the number on the back of your member ID card.

Find more information about patient-centered medical homes.

Let’s talk

BCBSRI is committed to giving you safe and secure options to get the answers you need.

BCBSRI Members

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Call us

Call the Medicare Concierge team at (401) 277-2958 or 1-800-267-0439 (TTY: 711). Hours: Monday through Friday, 8:00 a.m. to 8:00 p.m.; Saturday, 8:00 a.m. to noon. (Open seven days a week, 8:00 a.m. to 8:00 p.m., October 1 - March 31.) You can use our automated answering system outside of these hours.

Considering BCBSRI Medicare?

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Call us

Contact the Medicare Sales team at 1-800-505-BLUE (2583) (TTY: 711). Hours: Monday through Friday, 8:00 a.m. to 8:00 p.m. (Open seven days a week, 8:00 a.m. to 8:00 p.m., October 1 – March 31.) You can use our automated answering system outside of these hours.