About the over-the-counter (OTC) benefit

All BCBSRI Medicare Advantage members get a debit card loaded with $25-$200/quarter to buy a wide range of health-related items such as cold remedies and personal care items.

Quarterly benefit

Plan Benefit
BlueCHiP for Medicare Advance (HMO) $25/quarter
BlueCHiP for Medicare Core (HMO) $50/quarter
BlueCHiP for Medicare Value (HMO-POS) $60/quarter
Standard with Drugs (HMO) $75/quarter
HealthMate for Medicare (PPO) $100/quarter
BlueCHiP for Medicare Extra (HMO-POS) $100/quarter
Plus (HMO) $100/quarter
Preferred (HMO-POS) $100/quarter
BlueCHiP for Medicare Value (HMO-POS) ACCESS Program $200/quarter

Three easy ways to use the OTC benefit

Once you receive your OTC debit card, you can redeem your benefit any of the following ways:

In-person

Use the debit card at the following national retail stores:

  • Walmart
  • Dollar General
  • Family Dollar
  • Rite Aid
  • Walgreens
  • CVS Pharmacy®

You also can download the OTC Network app* and scan products in stores to determine eligibility and check your card balance.

Online

Members can log in to the OTC site. Select products, add to basket, and checkout. Items will be shipped to you at no cost.

Phone

Members also can order products over the phone. Items will be shipped to you at no cost.

Additional program guidelines

  • You will receive your online order within 2-5 business days.
  • Unused benefits do not roll over to the next benefit period. You cannot exceed your quarterly benefit amount.

*Download the app from the App Store or Google Play. Apple and the Apple logo are trademarks of Apple Inc., registered in the U.S. and other countries. App Store is a service mark of Apple Inc. Google Play is a trademark of Google Inc

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Call the Medicare Concierge team at (401) 277-2958 or 1-800-267-0439 (TTY: 711). Hours: Monday through Friday, 8:00 a.m. to 8:00 p.m.; Saturday, 8:00 a.m. to noon. (Open seven days a week, 8:00 a.m. to 8:00 p.m., October 1 - March 31.) You can use our automated answering system outside of these hours.

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Contact the Medicare Sales team at 1-800-505-BLUE (2583) (TTY: 711). Hours: Monday through Friday, 8:00 a.m. to 8:00 p.m. (Open seven days a week, 8:00 a.m. to 8:00 p.m., October 1 – March 31.) You can use our automated answering system outside of these hours.

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