Provider Remittance Advices
We are aware of provider remittance advices not populating into your portal. We are actively working on getting this resolved.
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Nov 1, 2021

PRIME changing mail addresses for correspondences

Effective January 1, 2022, Prime will begin to mail correspondences to the prescribers primary practice address listed in the NPPES database. Currently, Prime mails prescriber letters to the mailing address listed in the NPPES database.

Letters include:

•           Guided Health

•           MTM

•           Transition Fill notifications

If you have not updated any recent changes to your office location, please ensure your address is updated in the NPPES database.