BCBSRI specialists and Provider Relations are seeing an increase in PCP referrals being entered into HealthTrio under the wrong group.
If a provider works for Rhode Island Hospital and Brown Neurology, a list of all the provider’s groups and locations will appear when the PCP office/staff enters the referral.
We are asking that all PCPs and staff review the entire list to ensure the referral is being placed on file under the correct group. All providers under the group’s TAX-ID will be covered by the referral when the correct group is selected.
