Effective July 1, 2026, Astrana Health will transition to a new Utilization Management system.
During this transition, providers may continue to submit authorization requests by fax or telephone, and no interruption in utilization management review operations is anticipated. Training information for the new provider portal will be shared separately.
Contact Information
Member and Provider Services: 866-778-6217 (Toll-Free)
Local: 401-406-7229
Hours of Operation: Monday through Friday, 8:00 a.m. to 5:00 p.m. EST
Provider Portal