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Feb 1, 2021

NCQA statement: Distribution of members’ rights and responsibilities

Upon enrollment, our members are granted certain rights and protection of these rights in all their encounters with BCBSRI’s representatives, including physicians and other network providers’ employees, BCBSRI employees, and anyone else who has a role in the delivery of care and service. We expect all our representatives to observe the principal we have established to preserve these rights.

In exchange for this careful observance of their rights, members guarantee to assume responsibility for their attitude, knowledge, and behavior related to the healthcare services they receive while enrolled. Please refer to the Participating Provider Administrative Manual (please log in to the Provider site to view it) for a complete listing of members’ rights and responsibilities.