NCQA Statement: Distribution of Member's Rights & Responsibilities
Upon enrollment, our members are granted certain rights and protection of these rights in all their encounters with BCBSRI’s representatives, including physicians and other network providers’ employees, BCBSRI employees, and anyone else who has a role in the delivery of care and service. We expect all of our representatives to observe the principal we have established to preserve these rights.
In exchange for this careful observance of their rights, members guarantee to assume responsibility for their attitude, knowledge, and behavior related to the healthcare services they receive while enrolled. Please see the Participating Provider Administrative Manual for a complete listing of members’ rights and responsibilities.