Learn with video

Medicare can be confusing. We understand that you may have questions. We’re happy to help!

In the videos below, our Blue Cross & Blue Shield of Rhode Island community advisors will walk you through our 2021 benefits—and some commonly asked questions—explaining them in easy, simple terms.

Join us in experiencing the Blue Difference!

2021 feature plans

Which Medicare plan is right for you? Watch this video to hear about our 2021 feature plans: BlueCHiP for Medicare Value (HMO-POS) and HealthMate for Medicare (PPO).

Understanding the networks (PPO vs. POS)

Not sure what network to choose? Watch this video to learn about some of the differences in our POS and PPO plans, and how to choose the one that fits your needs.

2021 new and expanded benefits

Curious about our 2021 benefits? Watch this video to learn about benefits that provide you with even more convenience, flexibility, and savings.

ACCESS Program

Is the ACCESS Program right for you? In this short video, we’ll explain what it is and how you qualify for it.

Oak Street Health virtual tour

Want to learn about Oak Street Health? Watch this video to take a virtual tour of Oak Street Health, doctors for adults on Medicare, and learn what you can expect at their centers.

Telehealth: Drs. Online vs. using your own PCP

Unsure if you should see providers in-person or through telehealth? If you are going back to the doctor’s office—or are feeling unsure about doing so—this video reviews some important things to know and to discuss with your providers.

Your Blue Store℠ experience

Have questions and prefer to speak with someone face-to-face? At our Your Blue Stores, you’ll still get the friendly service you expect, although things may look a little different. Watch this video for a sneak peak.

Have questions?

BCBSRI Medicare members

Call the Medicare Concierge team at (401) 277-2958 or 1-800-267-0439 (TTY: 711). Hours: Monday through Friday, 8:00 a.m. to 8:00 p.m.; Saturday, 8:00 a.m. to noon. (Open seven days a week, 8:00 a.m. to 8:00 p.m., October 1 - March 31.) You can use our automated answering system outside of these hours.

New to BCBSRI

Contact the Medicare Sales team at 1-800-505-BLUE (2583) (TTY: 711). Hours: Monday through Friday, 8:00 a.m. to 8:00 p.m. (Open seven days a week, 8:00 a.m. to 8:00 p.m., October 1 – March 31.) You can use our automated answering system outside of these hours.

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