Small Employer Contacts

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Small Group Sales Contacts


Small Group Sales

Phone: (401) 459-2012

  • Obtain information on Account Executive Assignments

Sales Support

Phone: (401) 459-5375
Email:Sales.Inquiry@bcbsri.org

  • Sales Amendments & associated GAR's

Small Group Underwriting

Email:RIQuotes@bcbsri.org

  • Quotes/renewals/re-rates
  • Rating Engine/Table Rates

Recertification Department

Phone: (401) 459-5528
Fax: (401) 459-5445
Email:Recertification@bcbsri.org

  • Documentation to recertify prior to small group renewal

Billing, Enrollment & Employer Support

Phone: (401) 459-1000 x6064 or (800) 637-3718 x6064
Fax: (401) 459-2385
Email:EmployerSupport@bcbsri.org

  • Billing/Invoice questions (membership)
  • Electronic Enrollment
  • Claims, eligibility, account inquiries

Broker Relations

Phone: (401) 459-5545
Email:BrokerRelations@bcbsri.org

  • Broker of Record/Disaffiliations
  • Commissions/Broker Portal

Credit & Collections

Phone: (401) 459-5821


Provider/Customer Service

Phone: (401) 459-5000 or (800) 639-2227
Hours of Operation: Mon-Fri, 8:00 a.m. - 8:00 p.m. EST

  • General member inquiries/ID cards
  • Member claims inquiries/benefit questions
  • Member demographic updates (e.g., address, phone, etc.)
  • Member grievances and appeals
  • Physician and hospital inquiries (Option #7)