Primary care is critical to your health

What is primary care?

Think of a primary care provider (PCP) as “your” doctor or nurse practitioner. Your PCP is uniquely qualified to see the big picture of your health. They coordinate your referrals with specialists, labs, and any other providers you might need. This type of coordinated care makes it easier for you to find your way through the healthcare system so you can focus on getting or staying healthy. Watch this short, fun explanation, then read the Q&A below.

Do I need a PCP?

You must have a primary care provider listed with us because they are critical to your care and will provide referrals to specialists, labs, and other providers you might need.

Learn more about referrals

Is my PCP listed with you?

Your member ID card will include your PCP’s name.

Don’t see a PCP listed on your card?

  • If you have a doctor you see regularly, call the Medicare Concierge Team and tell them.
  • If you don’t have a regular doctor, or PCP, use find a doctor. Search for a "PCP" near you.
Contact us

We can help

You don’t have to be an expert in this stuff. We’re here to help you when you need it—even on weekends. Just call, click, or come by.

You’re considering BCBSRI for Medicare–that’s great

Here’s where we can help.

Call us

Contact the Medicare Sales team at 1-800-505-2583 (TTY: 711). Hours: Monday through Friday, 8:00 a.m. to 8:00 p.m. (Open seven days a week, 8:00 a.m. to 8:00 p.m., October 1 – March 31.) You can use our automated answering system outside of these hours.

Come by

Get answers in person at Your Blue Store

Find a store near you

You’re already a BCBSRI Medicare member – lucky you

Here’s where we can help.

Call us

Call the Medicare Concierge team at (401) 277-2958 or 1-800-267-0439 (TTY: 711). Hours: Monday through Friday, 8:00 a.m. to 8:00 p.m.; Saturday, 8:00 a.m. to noon. (Open seven days a week, 8:00 a.m. to 8:00 p.m., October 1 - March 31.) You can use our automated answering system outside of these hours.

Come by

Get answers in person at Your Blue Store

Find a store near you