Primary care is critical to your health

What is primary care?

Think of a primary care provider (PCP) as “your” doctor or nurse practitioner. Your PCP is uniquely qualified to see the big picture of your health. They coordinate your referrals with specialists, labs, and any other providers you might need. This type of coordinated care makes it easier for you to find your way through the healthcare system so you can focus on getting or staying healthy. Watch this short, fun explanation, then read the Q&A below.

Do I need a PCP?

You must have a primary care provider listed with us because they are critical to your care and will provide referrals to specialists, labs, and other providers you might need.

Learn more about referrals

Is my PCP listed with you?

Your member ID card will include your PCP’s name.

Don’t see a PCP listed on your card?

  • If you have a doctor you see regularly, call the Medicare Concierge Team and tell them.
  • If you don’t have a regular doctor, or PCP, use find a doctor. Search for a "PCP" near you.

Let’s talk

BCBSRI is committed to giving you safe and secure options to get the answers you need.

BCBSRI Members

Learn more at an in-person or virtual event

Get more from your plan at a member benefit meeting

Ask questions about your plan

Send us an email

Call us

Call the Medicare Concierge team at (401) 277-2958 or 1-800-267-0439 (TTY: 711). Hours: Monday through Friday, 8:00 a.m. to 8:00 p.m.; Saturday, 8:00 a.m. to noon. (Open seven days a week, 8:00 a.m. to 8:00 p.m., October 1 - March 31.) You can use our automated answering system outside of these hours.

New to Medicare

Learn more at an in-person or virtual event

Understand the basics at an Age-in information session

Speak with us one-on-one

Send us an email and we'll call you

Call us

Contact the Medicare Sales team at 1-800-505-BLUE (2583) (TTY: 711). Hours: Monday through Friday, 8:00 a.m. to 8:00 p.m. (Open seven days a week, 8:00 a.m. to 8:00 p.m., October 1 – March 31.) You can use our automated answering system outside of these hours.

BCBSRI Logo - Feedback Survey

Tell us what you really think

It only takes a moment and your feedback can help us provide better service to you in the future.

Feedback