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Apr 1, 2020

COVID-19 update regarding referrals

BCBSRI is in contact with government officials so we can share up-to-date information regarding the coronavirus disease (COVID-19) with our members, customers, employees, and the provider community. Effective March 23, 2020 BCBSRI has updated our Heath Trio tool to change the retroactive time period to backdate any referrals from our current 90 days to 180 days during the COVID-19 pandemic. We will provide another update once we have converted the system back to 90 days.

If you have additional questions regarding this change, please contact ProviderRelations@bcbsri.org.

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