Major depression is one of the most common mental health disorders, affecting more than 21 million American adults each year. Many different factors can contribute to symptoms of depression, but presentation can be different across individuals. Depression can affect anyone at any time regardless of risk factors. Like screenings for other illnesses, screenings for depression and other mental health conditions should be a routine part of healthcare, as these conditions can co-occur with and complicate other medical diagnoses. Screening patients allows for discussion around treatment options which can prevent worsening symptoms or the need for more intensive care in the future. BCBSRI supports and encourages the use of the Patient Health Questionnaire (PHQ-9) and other evidence-based mental health screening tools for the screening of mental health conditions in primary care settings.
Source: www.nimh.nih.gov
BCBSRI offers the following mental health treatment programs for members:
BH Link: A 24/7 community-based walk-in crisis facility which offers immediate assistance to members experiencing a behavioral health crisis. A team of registered nurses, counselors, psychiatrists, phone screeners, and peer specialists provide innovative crisis intervention services for up to 23 hours followed by connection to ongoing treatment if needed. Services are available to BCBSRI commercial members. Please call (401) 414-LINK for assistance.
Child and Family Intensive Services (CFIT): CFIT provides services for children and their families through a team approach that is designed to engage the member and his/her family by improving level of functioning, promoting healthy lifestyles, and teaching community integration skills. Services are available to BCBSRI commercial members. To find an in-network provider offering CFIT services, please contact BCBSRI Behavioral Health Case Management at 1-800-274-2958 for assistance.
Kid’s Link RI: A 24/7 clinical triage line to connect children and youth in crisis in need of mental health services. Services are available to BCBSRI commercial members. Please call 1-855-543-5465 or contact BCBSRI Behavioral Health Case Management at 1-800-274-2958 for assistance.
Mobile Crisis: Mobile Crisis services provide immediate access to care for children and youth experiencing a behavioral health crisis, utilizing the Mobile Response and Stabilization Services (MRSS) model. Services are available to BCBSRI commercial members. To find an in-network provider offering mobile crisis services, please contact Behavioral Health Care Management at 1-800-274-2958 for assistance.
Urgent access appointments: BCBSRI has collaborated with providers throughout Rhode Island to ensure that our members have access to urgent appointments for behavioral health needs, such as outpatient therapy and medication management. These providers have dedicated time slots available exclusively for BCBSRI commercial and Medicare Advantage members. To find a provider with urgent access availability, please contact BCBSRI Behavioral Health Case Management at 1-800-274-2958 for assistance.
Headway: Headway is a provider group that delivers quality mental healthcare to both children and adults by connecting members with providers quickly and efficiently. Headway matches providers with members based on their geographic location, demographic information, care delivery preferences, and diagnosis/concerns. Services are available to BCBSRI commercial and Medicare Advantage members. Please call 1-888-863-7889 or contact BCBSRI Behavioral Health Case Management at 1-800-274-2958 for more information.
HealthPath (Butler Hospital): Offered through Butler Hospital, HealthPath is a home- and community-based service available to BCBSRI adult commercial and Medicare Advantage members that offers comprehensive behavioral health services through a multidisciplinary team of psychiatrists, nurses, independently-licensed clinicians, peer support specialists, and substance abuse specialists. For more information, please call (401) 415-8868 or contact BCBSRI Behavioral Health Case Management at 1-800-274-2958 for assistance.