Exclusive perks of your plan

With Medicare Advantage, you get more than just a Medicare plan. Your plan comes with lots of perks, just for you. These programs and services help you stay healthy, stay informed, and save money.

Over-the-counter (OTC) benefit

Get a debit card loaded with $25-$200/quarter to buy a wide range of health-related items online or at some of your favorite stores like Walmart, Dollar General, Family Dollar, Rite Aid, Walgreens, and CVS Pharmacy®. See details

$0 national gym membership

With the new Silver&Fit® gym membership you get access to a variety of home fitness kits, and you can choose from over 14,000 fitness centers across the country, including and more than 45 local gyms. Learn more and find a gym near you

Better hearing coming your way

The world is full of sound. Every whisper, every roar and everything in between is waiting for you. Get up to 2 hearing aids for as low as a $200 copay per ear, as well as a 3-year supply of batteries, and a hearing aid fitting and evaluation. Take a look at what’s included

$0 rides

Get up to 24 one-way trips to or from your doctors, and beginning January 1, 2021, to places in your community that support your health and well-being, like senior centers, libraries, and Your Blue Store locations. We’ll even coordinate your trips. Each trip has a 20-mile limit (but, hey, it’s Rhode Island).

$0 meal deliveries to your home

Get a week's worth of meals delivered to your door when you get home from a hospital stay. Your hospital discharge planner will help coordinate this benefit. Learn more

Free exercise classes

Your Blue Store locations offer virtual fitness classes like yoga and Cardio Dance via Facebook Live. Learn more

In-person meetings at Your Blue Store

When you want to ask your questions in person, stop by one of our convenient Your Blue Store locations and let’s chat. Find a store near you

In-home health assessments

You can have an annual health assessment—at no cost to you—right in your home! Find out if this program could help you. Call 1-855-205-0431..

Volunteer opportunities

Gain access to in-person and virtual opportunities with leading local and national organizations. Learn more

Member benefit meetings

Do you have a question about your plan or want to learn more about your benefits? Come to one of our in-person or virtual member benefit meetings to get the information you need. Find a meeting and RSVP here

Help for caregivers

Receive $50/year to give to a caregiver who provides you with basic household and/or transportation assistance.

Are you caring for a loved one, or is someone helping you? Discover resources available through your plan and in your community. Visit our site for caregivers

Need a ride to your doctor or specialist? rideQSM could be your ticket!

BCBSRI has teamed up with the Blue Cross Blue Shield Institute’s rideQ program to provide transportation services to help eligible members get to and from their doctor’s appointments.

With your BCBSRI plan, you get 24 one-way trips to or from your primary care provider and specialists for $0. Each trip has a 20-mile limit (but, hey, it’s Rhode Island). Any trip over 20 miles will count as additional trips and will be subtracted from your 24-trip total. Rides are available within our service area for all of our Medicare Advantage plans.

  • Standard “curb-to-curb” rides are available for members who do not need specialized transportation or help getting to and from the car. Rides can be scheduled on demand or up to six (6) months in advance.
  • Members who need specialized transportation in wheelchair accessible vehicles (WAV), or when door-to-door help is needed, must request transportation at least 72 hours in advance. Advance notice for WAV may vary based on available WAV provider(s) in your area.

Get started

Have your BCBSRI Member ID card and your phone number handy.

Call

The Blue Cross Blue Shield InstituteSM Service Center (ISC) at 1-888-510-BCBS (2227). A representative will walk you through how the service works and can help set up your next ride.

Click (rideQhub.com)

Follow the steps on the sign-up link—you’ll need to answer a few simple questions to set up an account, agree to the terms and conditions, and then you can begin booking rides to your doctor!

Download our 2021 FAQ

Blue Cross & Blue Shield of Rhode Island and the Blue Cross Blue Shield Institute are independent licensees of the Blue Cross and Blue Shield Association. Rides available within our service area for HMO & HMO-POS plans only. PPO products also include an out-of-network transportation benefit. Reference your Evidence of Coverage (EOC) for more information. Any trip over 20 miles will count as additional trips and will be subtracted from your 24 trip total. Rides are provided to your PCP and specialists only.

$0 meal delivery after an inpatient hospital stay

Nutrition plays a critical role in maintaining optimal health—and we want to help! BCBSRI offers our Medicare Advantage members a meal delivery program through ILS Meals by Independent Living Systems. You’ll get a week’s worth of meals delivered to your door–up to four times a year– when you get home from an inpatient hospital stay.

Home delivered meals offer a convenient and affordable way to recover once you are discharged from an inpatient hospital stay. The hospital discharge planner will help coordinate this benefit.

Benefits of the meal delivery program are:

  • $0 copay
  • Meals delivered directly to your home following hospital stays
  • Easy to heat in conventional ovens and microwaves
  • Flash frozen for guaranteed freshness
  • Nutritionally balanced—carbohydrate, sodium, fat, and portion controlled
  • Menus designed and reviewed by registered, licensed dietitians and updated every six months to provide variety

13 Menu types to meet your unique needs

  • Diabetic
    Low-carbohydrate meals recommended to control diabetes
  • Ethnic options
    Southwestern
  • Fish free
    Meals that do not contain fish
  • General wellness
    Nutritionally balanced
  • Glatt kosher
    Prepared in adherence to Jewish law
  • Gluten free diabetic
    Excluded to control for carbohydrate content
  • Gluten free
    Contains less than 20 ppm gluten per meal
  • Halal
    Prepared in adherence to Islamic law
  • Pork free
    Meals that do not contain pork
  • Puree
    For those with difficulty swallowing
  • Renal
    Supports nutritional needs for most kidney disease patients
  • Shelf stable
    Meals are foods that can be safely stored at room temperature
  • Vegetarian
    Free from animal proteins and includes dairy, eggs, beans, plant proteins, and nuts

For more information on the meals program, call Independent Living Systems at 833-853-8946 (toll free) and provide your BCBSRI Member ID number. Call Monday through Friday 8:00 a.m. to 6:00 p.m. Deliveries are made Monday through Friday only.

ILS Meals is one of the nation’s largest nutritional providers, delivering high-quality, medically tailored therapeutic meals.

Let’s talk

BCBSRI is committed to giving you safe and secure options to get the answers you need.

BCBSRI Members

Learn more at an in-person or virtual event

Get more from your plan at a member benefit meeting

Ask questions about your plan

Schedule a video call
Send us an email

Call us

Call the Medicare Concierge team at (401) 277-2958 or 1-800-267-0439 (TTY: 711). Hours: Monday through Friday, 8:00 a.m. to 8:00 p.m.; Saturday, 8:00 a.m. to noon. (Open seven days a week, 8:00 a.m. to 8:00 p.m., October 1 - March 31.) You can use our automated answering system outside of these hours.

New to Medicare

Learn more at an in-person or virtual event

Understand the basics at an Age-in information session

Speak with us one-on-one

Schedule a video call
Send us an email and we'll call you

Call us

Contact the Medicare Sales team at 1-800-505-BLUE (2583) (TTY: 711). Hours: Monday through Friday, 8:00 a.m. to 8:00 p.m. (Open seven days a week, 8:00 a.m. to 8:00 p.m., October 1 – March 31.) You can use our automated answering system outside of these hours.

BCBSRI Logo - Feedback Survey

Tell us what you really think

It only takes a moment and your feedback can help us provide better service to you in the future.

Feedback