Jan 1, 2024

NCQA statement: Distribution of members’ rights and responsibilities

Upon enrollment, our members are granted certain rights – and protection of these rights – in all their encounters with BCBSRI’s representatives, including physicians and other network providers’ employees, BCBSRI employees, and anyone else who has a role in the delivery of care and service. We expect all our representatives to observe the principles we have established to preserve these rights.

In exchange for this careful observance of their rights, members guarantee to assume responsibility for their attitude, knowledge, and behavior related to the healthcare services they receive while enrolled. Please see the Participating Provider Administrative Manual for a complete listing of members’ rights and responsibilities.