Doctors Online: Video chat with a doctor 24/7

Get 24/7 care for common health concerns, and see therapists by appointment. All via your mobile device.


Doctors Online allows you to talk to a board-certified doctor from the comfort of your own home, 24 hours a day, 365 days a year.

Through Doctors Online, you and everyone on your plan can receive care for common, non-emergency health issues such as cold and flu symptoms, allergies, skin irritations, or migraines.

Bringing convenience to your care – the app is available whenever you need it.

Creating an account is easy. Download BCBSRI's Doctors Online from the Apple App Store or Google Play, or by visiting Have your BCBSRI member ID information handy.

When should you use Doctors Online?

If you have a health issue, it's always best to see of call your primary care provider.

However, Doctors Online may be a good choice if going to the doctor's isn't an option, you're too sick to leave where you are, you have children and you can't leave them home.

For minor health issues, Doctors Online can be less expensive than an urgent care or emergency room visit. 

Did you know you can schedule behavioral health appointments? Doctors Online allows you to see a therapist from the comfort of your own home. Convenient scheduling options are also available.

Download Doctors Online today in the Apple App Store or on Google Play. And make sure to enroll now, before you need it, so that it's ready to use the next time you need care.

Categories: Online tools

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