Longer wait times
At this time, you may experience longer wait times than usual when calling BCBSRI or using secure messaging. We are working to increase the capacity of our Provider Service Center during this global COVID-19 pandemic and are answering secure messages in the order in which they are received. Please note that updating an existing secure message may result in delays to responding to your inquiry. We apologize for any delays and thank you for your patience.

Medical and Payment Policies

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Medical
Temporary Prostatic Stent
Therapeutic Shoes for Diabetics Mandate
Thermal Capsulorrhaphy as a Treatment of Joint Instability
Thoracic Lumbo Sacral Orthosis with Pneumatics
Topographic Brain Mapping
Transanal Radiofrequency Treatment for Fecal Incontinence
Transcutaneous Electrical Nerve Stimulation
Transesophageal Endoscopic Treatments for Gastroesophageal Reflux
Transpupillary Thermotherapy for Treatment of Choroidal Neovascularization
Transtympanic Micropressure Applications as a Treatment of Meniere's Disease
Transvaginal and Transurethral Radiofrequency Tissue Remodeling for Urinary Stress Incontinence
Payment
Telemedicine Services
Telemedicine Telehealth and Telephone Services - Temporary Policy - Effective 3/18/20
Telemedicine Telehealth and Telephone Services - Temporary Policy - Effective 3/5/20 - 3/17/20
Temporary Coronavirus Laboratory Testing
Temporary Timely Filing Extension Policy - Additional 180 Days
Termination of Pregnancy
Therapeutic Eyeglasses and Contact Lenses
Timely Filing Limit
Transitional Care, Chronic Care and Complex Chronic Care Management Effective 5/1/2019
Transplants- Travel and Accommodations for Blue CHiP for Medicare
Prior Authorization
Total Joint Arthroplasty – Hip and Knee
Transcatheter Mitral Valve Repair
Transcatheter Mitral Valve Repair - Effective 4.1.2020
Transcranial Magnetic Stimulation
Transurethral Water Vapor Thermal Therapy for Benign Prostatic Hyperplasia Effective 1/1/2020
Tumor Treating Fields Therapy
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